ChurnZero

JANUARY 26, 2021

The range of responsibilities of Customer Success Managers (CSM) in the industry is dizzying. From technical support to renewals and upselling, this role might be one of the most confusing and misunderstood jobs in all of tech. . Customer success continues to evolve as a practice within companies that enjoy recurring revenue models.

Customer Success 98

Customer Success Management Chief Customer Officer Leadership 98

Qualtrics

NOVEMBER 11, 2019

Taking on the management of two careers simultaneously can present a unique set of challenges. From prioritising your development and charting your desired career path, to finding a sense of work-life integration and personal success every career pulls on an individual in different ways. I served active duty in the U.S.

Presentation 26

Presentation Management Definition Connections 26

Russel Lolacher

JULY 26, 2022

In this episode of Relationships at Work, Russel chats with workplace violence prevention advisor and consultant Felix Nater on the impacts of violence and non-violent behaviour in the workplace, its impact on culture and steps to avoid it. Nater Associates, Ltd – Security Consulting. He is a retired Army Reserve Sergeant Major.

Leadership 94

Leadership Consulting Fashion Employee Experience 94

Amity

FEBRUARY 10, 2017

Can you give us a brief overview of Customer Success at Oracle Marketing Cloud? Brief won’t be easy, but I can try! Oracle Marketing Cloud and the marketing industry are currently going through an immense transformation. This approach meshes well with the transformation that is being forced on the marketing industry today.

Customer Success 80

Customer Success Marketing White Paper Net Promoter Score 80