Big Controversy: Should We Stop All Certification Now? Join the Debate…
Beyond Philosophy
OCTOBER 21, 2021
I am also disappointed in the frequency of bad experiences I have had lately, despite the focus on Customer Experience. One of my leadership and career philosophies is “None of us are as clever as all of us.” It doesn’t connect your CRM with the point of sales to inform agents about the customers.
Let's personalize your content