TechSee

JANUARY 7, 2020

With the telecommunications industry at saturation point, and with services largely commoditized, providers suffer from exceptionally high rates of churn. To reduce churn and improve loyalty, telcos are utilizing a number of strategies: Loyalty programs. Enhancing customer retention in the telecom industry.

Customer Retention 136

Customer Retention Telecommunications Loyalty Programs Wireless 136

SurveySensum

JUNE 29, 2023

With these best practices, you will not only drive revenue but also cultivate long-lasting connections with your customers. And Salesforce’s fifth edition of the State of the Connected Customer report reveals that 94% of customers continue buying from the same brand that gives a positive customer service experience.

Customer Satisfaction 52

Customer Satisfaction Insights Marketing Exceptional Customer Service 52

TechSee

FEBRUARY 12, 2018

In customer service, blockchain is currently being analyzed for its ability to reinvigorate customer loyalty programs. is developing a consortium-based blockchain platform specifically for the telecommunication industry. Blockchain exhibitors at MWC 2018: TBCASoft. TBCASoft, Inc.

2018 84

2018 Customer Service Multi-Channel Document 84

TechSee

FEBRUARY 12, 2018

In customer service, blockchain is currently being analyzed for its ability to reinvigorate customer loyalty programs. is developing a consortium-based blockchain platform specifically for the telecommunication industry. Blockchain exhibitors at MWC 2018: TBCASoft. TBCASoft, Inc.

2018 84

2018 Customer Service Multi-Channel Document 84

Currency Alliance

OCTOBER 27, 2017

Unfortunately, the customer loyalty sector has not kept pace. Most loyalty programs still retain largely the same design as 20 years ago. The key to getting customers once again actively involved in loyalty program participation is through providing greater liquidity.

Loyalty 45

Loyalty Customer Engagement Engagement Loyalty Programs 45