Consumers Customer Care Customer Relationship Management Magazine 
CSM Magazine
DECEMBER 1, 2022
Customers of health-related products—such as over-the-counter medicines, dietary supplements, nutraceuticals, medical devices, wearables, and animal health products—typically have higher expectations of manufacturers than do users of other types of consumer products. Proactive outreach. Product recall support.
Kustomer
JULY 10, 2020
In a world that’s so heavily focused on utilizing digital technology and social media to create convenient experiences for consumers, making your customer service communication lines as simple, seamless and tailored as possible to specific members of your audience is a must. Diving Deeper: What Exactly Is Personalized Customer Service?
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
CSM Magazine
SEPTEMBER 22, 2023
The digitalization of banks makes banking operations simpler and offered excellent customer service. Customer care scripts , for instance, can be efficiently managed and deployed through these digital channels. Create a singular view of the customer by integrating customer data from all channels into a single database.
CSM Magazine
APRIL 1, 2020
According to the latest statistics, customer service is becoming increasingly important to consumers and business buyers. In fact, 96% of people surveyed by Microsoft maintained that customer service plays an important role when choosing which company to engage with. Facilitate Multi-channel Customer Care.
CSM Magazine
DECEMBER 14, 2021
Artificial intelligence (AI), machine learning (ML), and natural language programming (NLP) are altering how businesses communicate with their consumers. AI-powered personalization helps organizations to boost consumer engagement, loyalty, revenue and gain a more complete understanding of their customers – all in real-time.
Storyminers
JULY 6, 2020
Arie’s industry specialties include: Financial Services, Credit Card, Consumer Lending, Retail, Internet, Telecommunications, and other services companies. Presently the general manager of Marriott Vacation Club Pulse San Diego, he was the general manager of The Inn at Bay Harbor?A
Storyminers
JULY 6, 2020
Arie’s industry specialties include: Financial Services, Credit Card, Consumer Lending, Retail, Internet, Telecommunications, and other services companies. Presently the general manager of Marriott Vacation Club Pulse San Diego, he was the general manager of The Inn at Bay Harbor?A
Expert insights. Personalized for you.
52 
Let's personalize your content