Customer Base Customer Insights Rewards Programs Roadmap 
delighted
DECEMBER 10, 2019
Understanding how ROX works and the importance of mapping enhanced customer experience to your business’ operating objectives can help you present a strong case for why measuring, managing, and acting on customer insights benefit your brand in some surprising ways. Expected Customer Experience (CX) impact on loyalty.
Currency Alliance
FEBRUARY 26, 2019
The future represents much more collaboration among brands to serve common customers more effectively. An example of effective alignment of strategy with tactics include Australia’s Coles Supermarket chain and its flybuys reward program. altering customer behaviour to support corporate objectives, without upsetting people.
SuiteCX
JANUARY 19, 2015
Key Learning: Bringing in partners is a good way to shore up limited resources during a major implementaDon.
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