Forrester Study: Economic Impact of Qualtrics CustomerXM
Qualtrics
OCTOBER 23, 2019
In a Qualtrics-commissioned Total Economic Impact study (TEI), Forrester Consulting estimates the 3-year benefit of Qualtrics experience management software at $38.4 million – which is an ROI of 633%. Organizations could also expand their program into employee experience management or product development.
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