Doing CX Right
MARCH 27, 2022
Alex Genov, Head of Research at Zappos, explains how to win customer hearts and wallets through real innovation. Learn best practices to fix customer pain points leveraging data and human factors.
Magellan Solutions
MARCH 27, 2022
The Philippines produces thousands of nursing graduates every year. However, what was once a ticket to greener pastures in other countries has turned into a dead-end for many who are unable to find paid work locally and abroad.
Forrester's Customer Insights
MARCH 27, 2022
Indonesian firms expanded their digital transformation efforts in 2021, but fell short of realizing the goals they set out in 2020. Our latest survey in the country also shows that enterprises will put a much bigger emphasis on aligning transformation efforts with business goals and metrics in 2022.
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