Sun.Aug 02, 2020

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Is Your Diversity and Inclusiveness Real, or Imagined?

eglobalis

Culture Experience Is Your Diversity and Inclusiveness Real, or Imagined? Customer Experience Human Experience. The post Is Your Diversity and Inclusiveness Real, or Imagined? appeared first on Eglobalis.

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Are Call Center Employees Returning to the Office Despite COVID-19?

NICE inContact

When speaking with a contact center agent that is in the sales hospitality industry to learn about how call center work from home has been, they expressed two things. First, their appreciation for their continued employment. Then, a growing concern about going back to the office.

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Simplify employee and customer experiences to adapt and grow On Tech Target

eglobalis

Simplify employee experience and customer experiences to adapt and grow On Tech Target. The post Simplify employee and customer experiences to adapt and grow On Tech Target appeared first on Eglobalis.

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The Transition from Products to Experiences in CX

Feedbackly

A decade or two ago, customers were hunting for fabulous products. But, it’s no longer the case. Today, they look for unique experiences and. Source.

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The Ultimate Guide to Monetizing Customer Learning

Every decision that goes into your learning monetization strategy matters for your organization’s bottom line. Our research has shown a clear correlation between high program maturity (and ROI!) and choosing the right monetization strategy. This eBook contains clear, actionable ways to approach packaging and pricing models that will help your association grow revenue, improve profitability, and drive expansion into new markets.

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How to type faster: Tips and Tricks to be a Typing Pro

SurveySparrow

Well, in this digital era, knowing how to type faster, isn’t an optional skill anymore, rather a necessity. Gone are the days when you reach out for a pen and paper to jot down your ideas. Now you “type in” the ideas. But what if your typing speed isn’t fast enough? The ideas that flashed your mind disappears without leaving a trail. You surely don’t want this to happen, do you?