CSM Magazine

FEBRUARY 25, 2020

The Nordic region’s largest insurance company, If, has adopted innovative artificial intelligence in combination with its existing solution from the contact center supplier Puzzel. The solution is smooth and easy to implement, which is a good example of Puzzel’s flexible and innovative solutions. ” About Puzzel.

Insurance 59

Insurance Contact Center Virtual Agent Innovation 59

CSM Magazine

MARCH 18, 2021

Not only in marketing and sales, but also in service. However, if the business customer simply wants to change an order, query a delivery date or receive a specific product info, the virtual agent can also help – immediately and around the clock. Many companies are therefore looking for new, more effective solutions.

Customer Service 75

Customer Service Virtual Agent Contact Center Insurance 75

PK

APRIL 16, 2020

Modern fintech initiatives are challenged to balance innovation with security and costs while delivering high-performance products and services. Potential benefits include quicker and more intelligent decision making, deeper insights and earlier detection of market issues.

Financial 52

Financial Consumers Banking Virtual Agent 52

Magellan Solutions

JULY 29, 2021

Once a technological possibility for some industries, the reality is disrupting sectors across markets globally and affecting all aspects of our lives. . A recent report by Forbes found that 22% of marketers currently are using AI-based applications. Intelligent virtual agents work to increase contact rates.

Call Center 52

Call Center Social Media Omnichannel Contact Center 52

TechSee

FEBRUARY 12, 2018

Companies can then use AI-driven predictive analytics tools to determine customer patterns or trends in order to better target their marketing offers, and enhance their relationship with customers. Virtual agent exhibitors at MWC 2018: Nuance. customer exhibitors at MWC 2018: Verto Analytics. Get started now.

2018 84

2018 Customer Service Multi-Channel Document 84

TechSee

FEBRUARY 12, 2018

Companies can then use AI-driven predictive analytics tools to determine customer patterns or trends in order to better target their marketing offers, and enhance their relationship with customers. Virtual agent exhibitors at MWC 2018: Nuance. customer exhibitors at MWC 2018: Verto Analytics. Get started now.

2018 84

2018 Customer Service Multi-Channel Document 84

CSM Magazine

JUNE 12, 2020

This differs from supply chain management, which monitors the activities and resources required to bring a product to market. While retailers utilize a wide range of support options such as human and virtual agents, social media, or mobile apps, existing single and multi-channel support systems necessitate access to each channel separately.

Customer Service 52

Customer Service E Commerce Virtual Agent E-support 52