Loop Insurance Triples Customer Self-Service Rate With Quiq’s Innovative Generative AI
CSM Magazine
SEPTEMBER 26, 2023
Quiq debuts the first AI Large Language Model Powered Assistant, propelling LOOP Auto Insurance to the forefront of customer service innovation with more personalized and efficient interactions. LOOP’s prior chatbot) and reducing email support volume by 55% while delivering customer satisfaction on-par with human assistance.
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