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Top 150 Global Customer Experience Thought Leaders and Influencers of 2020

SurveySensum

He is the author of ‘Be Your Customer’s Hero’, the founder of the popular Customers That Stick® blog, the Co-Host of the Crack the Customer Code podcast, and the creator of multiple virtual training courses on customer service and experience. Annette Franz – Customer Experience Consultant, Keynote Speaker, Author .

2020 132
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Jason Barnard on Understanding, Credibility and Deliverability in AEO

Grade.us

The idea was, if I don't control the SERPs, it will give me great insight into how Google functions, both in terms of how it ranks and in terms of how it brings up those rich elements (like videos). You want to prove you've got authority. You've been so insightful, but it's about time to wrap it up. About the Author Raney C.