Guest Post: What Will Customer Experience Post COVID-19 Look Like in Grocery Retail?
ShepHyken
OCTOBER 9, 2020
By this time, one of the retailers’ biggest problems is, ironically, empty shelves and high demand for sanitizing items. Consumers are panicked and they need reassurance of safety measures being taken by retailers. Online grocery shopping sees a mindblowing evolution, one that retailers could have never foreseen.
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