Loyalty Multi-Channel Technology Virtual Agent 
TechSee
OCTOBER 9, 2018
The key to reaching this powerful demographic is by understanding that technology is central to their being. This penchant for technology has shaped their consumer behavior and preferences, and brands must tailor their customer service strategies to suit Millennials’ attributes. 5 Enabling technologies to reach Millennials.
Oracle
AUGUST 19, 2020
. “A great innovation is when AI-powered virtual agents take cues from a shopper’s behavior to anticipate when a person is not 100% sure of a decision. A virtual agent would preemptively reach out offering advice to help the shopper make the right decision. Retail Innovation #7: Multi-channel shopping options.
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CSM Magazine
FEBRUARY 28, 2020
Spitch AG, the leading developer of enterprise speech solutions have announced a partnership with Creative Virtual, a world leader in customer and employee engagement solutions. . About Spitch. In 2019, Spitch was recognized by Gartner as a “cool vendor” in speech and natural language, in a corresponding report.
CSM Magazine
FEBRUARY 28, 2020
Spitch AG, the leading developer of enterprise speech solutions, with headquarters in Switzerland and offices in London, Madrid and Milan, today announced a partnership with Creative Virtual, a world leader in customer and employee engagement solutions. . About Spitch.
Interactions
MAY 28, 2020
These are some of the many factors that will impact consumer loyalty in the near future. . And, they are more willing to use self-service technologies to communicate with brands. No matter what industry to task, consumers are now more open to using technology to its fullest potential to keep themselves safe.
TechSee
FEBRUARY 12, 2018
This year’s MWC promises to be a huge event, with 2,300+ exhibitors presenting the latest and greatest in mobile technology to 108,000+ attendees from 208 countries. We’ve narrowed down the 5 key customer service technology trends to watch out for in 2018. Immersive Technologies. 360-degree view of your customer.
TechSee
FEBRUARY 12, 2018
This year’s MWC promises to be a huge event, with 2,300+ exhibitors presenting the latest and greatest in mobile technology to 108,000+ attendees from 208 countries. We’ve narrowed down the 5 key customer service technology trends to watch out for in 2018. Immersive Technologies. 360-degree view of your customer.
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