CX Accelerator

MARCH 14, 2019

How can we build even stronger teams capable of overcoming the barriers that have beaten us in the past? The following chart introduces the 16 personalities and shows the percentage of respondents who achieved that type: It's no huge surprise that one in every five of our respondents identify as a Consul (ESFJ), myself and Ben included.

Customer Experience 369

Customer Experience ROI Customers 2019 369

CSM Magazine

SEPTEMBER 18, 2023

Tailored specifically for Operations and IT specialists, Contact Centre Team Leaders and Managers, the event was an insightful nexus of industry experts and like-minded professionals discussing the future of CX. Contact us today to learn more about upcoming Sabio Community events as part of our ‘Inspire’ programme.

Customer Experience 59

Customer Experience Roadmap Multi-Channel Events 59

Oracle

JUNE 14, 2018

We recently asked our Twitter community of small-to-medium business (SMB) influencers, advisors, and thought leaders to share their tips for increasing brand loyalty in 2018. Jeff Sheehan, Marketing & Social Selling Advisor, @JeffSheehan. Courtney Smith Kramer, Co-founder of PureMatter, @CSHasArrived. Be purpose-led!

Loyalty 54

Loyalty Brands B2C 2018 54

Bold360

DECEMBER 1, 2016

” If you’re considering customer experience software, avoid making these grave mistakes by reading what our experts had to say about the most common blunders companies make when purchasing CX software. Meet Our Panel of Customer Experience and Customer Service Leaders: Nicholas J. Jeff Eichel. Anna Morrish. Manick Bhan.

Customer Experience 104

Customer Experience Customers Consulting E-support 104