TechSee

JUNE 25, 2019

Artificial intelligence (AI) – the science that deals with the creation of human-like learning and reasoning capabilities – has been catapulted into the spotlight in recent years. It seems like every company in every industry wants to harness the power of AI to enhance operations and positively impact the lives of their customers.

Technology 122

Technology Customer Service Contact Center Call Center 122

Thematic

DECEMBER 19, 2018

If we take your customer feedback as an example, sentiment analysis (a form of text analytics) measures the attitude of the customer towards the aspects of a service or product which they describe in text. The next step from here is using a simple ML model to make the classification. Let’s define sentiment analysis as a start.

Social Media 63

Social Media Measurement Feedback Document 63

Inbenta

APRIL 8, 2022

Artificial intelligence (AI) software is used to simulate a conversation or a chat in natural language. Today’s AI chatbots use advanced AI tools to establish what the user is trying to achieve. AI-based chatbots. These chatbots are sophisticated because they are equipped with artificial intelligence (AI).

Brands 52

Brands Information Government Communication 52

West Monroe

JUNE 20, 2022

Instead of looking down industry towers (providers, payers, and life sciences) at key trends and drivers of M&A and investment activity, we’re looking across them at digitally enabled platforms, products, data sets, and high value analytics through the lens of asset differentiation and the trends shaping portfolio value. Key trends.

Healthcare 52

Healthcare Multi-Channel 2021 Innovation 52

West Monroe

JUNE 20, 2022

Instead of looking down industry towers (providers, payers, and life sciences) at key trends and drivers of M&A and investment activity, we’re looking across them at digitally enabled platforms, products, data sets, and high value analytics through the lens of asset differentiation and the trends shaping portfolio value.

Healthcare 40

Healthcare Multi-Channel 2021 Innovation 40

West Monroe

JUNE 20, 2022

Instead of looking down industry towers (providers, payers, and life sciences) at key trends and drivers of M&A and investment activity, we’re looking across them at digitally enabled platforms, products, data sets, and high value analytics through the lens of asset differentiation and the trends shaping portfolio value. Key trends.

Healthcare 40

Healthcare Multi-Channel 2021 Innovation 40