Blueshift

MARCH 11, 2022

As you may have heard, cross-channel marketing is the core focus of our latest report, aptly named the Benchmark Report 2022: Cross-Channel Marketing. The post How Real-Time Data Makes All the Difference in Cross-Channel Marketing appeared first on Blueshift.

Marketing 96

Marketing 2022 Customer Experience Customers 96

Lumoa

APRIL 28, 2024

But how can you support your customers on all the different channels they reach out on and offer a personalized yet unified response? They offer you one space where you can collect all the customer feedback, analyze it, report it, and adjust your cx insights strategy by collecting. That’s where customer experience platforms come in.

Feedback 83

Feedback Multi-Channel Consulting Social Media 83

Lumoa

FEBRUARY 14, 2024

The Salesforce State of the Connected Customer Report found that 88% of buyers say their experience is as important to them as a company’s products or services. External factors like market demand, pricing trends, or competitors’ initiatives can arise at any time, setting off a chain reaction that affects your overall CX.

Customer Experience 83

Customer Experience 2024 Multi-Channel Social Media 83

BirdEye

SEPTEMBER 15, 2023

Sales professionals need insight, reports, and innovative ways to reach potential customers. Also, with AI in sales, managers can instantly access reports they need without the sales rep having to put it together every day or week. Accurate sales prediction Sales teams run on targets, deadlines, and revenue projections.

Sales 110

Sales 2023 Demo Social Media 110

SurveySensum

MAY 19, 2023

Benchmarking NPS score in banking and financial services How can banks achieve high NPS scores? NPS allows you to benchmark the bank’s performance with competitors across the industry. But these are all general benchmarks. And for competitors, you can refer to public sources, industry reports, etc.,

Banking 52

Banking NPS Net Promoter Score Financial 52

Blueshift

MARCH 30, 2022

Can you believe we're already almost four months into 2022? The first three months of the year have been a whirlwind, particularly with the successful launch of our Benchmark Report 2022: Cross-Channel Marketing.

2022 52

2022 Marketing 52

Gainsight

JULY 1, 2022

Increasing investments make it easier than ever to launch a new business, but the proliferation of new products in the market means it has never been more challenging to achieve growth. A traditional model based on the marketing and sales funnel no longer works effectively to build sustainable growth for subscription-based SaaS.

2022 52

2022 Roadmap Metrics Sales 52