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Inspiring Retail Customer Experience Examples That Wow Customers

SurveySensum

Create Engaging Reward Programs Leverage the Power of Virtual Reality (VR) Surprise Them With Pop-up Shops Be Socially Responsible Surprise and Delight! Glossier , a beauty brand, excels at engaging with customers on social media platforms like Instagram.

Retail 40
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How to create loyal customers and brand evangelists in the travel and hospitality industry

Up Your Service

Good or bad, social media massively amplifies the word-of-mouth effect. Organizations can have great rewards programs, but it’s not sustainable long-term if the service is poor.”. However, smart companies see this as an opportunity to create brand evangelists. The contact center as a concierge.

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How Important is Customer Service in Travel and Tourism?

Bold360

Many businesses in the travel industry have tried out loyalty schemes and reward programs with varied success. Intelligent support bots can interact with your customers on every channel, from mobile website to app, and from desktop to social media. Inspiring Real Loyalty, No Cards in Sight.

Tourism 56
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Getting what you pay for: How Amazon’s membership fee retains customer loyalty

Service Untitled

Amazon’s $20 increase for Prime members certainly drew a lot of derogatory hoopla this past week with social media and forums all buzzing with criticism about the 25% hike. Even as fuel and transportation costs have increased, the price of Prime has remained the same for nine years.

Loyalty 58
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Loyalty Strategy 2019: How to Win in the Next Decade

Currency Alliance

An example of effective alignment of strategy with tactics include Australia’s Coles Supermarket chain and its flybuys reward program. This past summer, the supermarket decided to offer reward points to customers who bring their own re-usable carrier bags. demonstrating environmental responsibility. has proven very popular.

Loyalty 45