SaaS Customer Experience Starts in the C-Suite
Experience Investigators by 360Connext
NOVEMBER 20, 2014
In 2003 there were 30 Chief Customer Officers worldwide according to the Chief Customer Officer (CCO) Council, reaching 450 by 2011. Have you ever been to a restaurant where the food was fantastic but the experience was lacking? If our client relationship stopped with a sale, we would fail, and fast.
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