Second to None

SEPTEMBER 25, 2018

However, these enhanced connections do not always have a positive impact on customer relationships. In fact, as social media peels away the layers between your brand and the consumers you serve, there is more of a responsibility to ensure an honest brand experience.

Consumers 109

Consumers Brands Social Media 2010 109

Second to None

MARCH 22, 2019

They avoid face-to-face interaction. Gen Zers, those born roughly from 1995-2010, are beginning to trickle into the workforce and become routine contributors in the economy. [3] Additionally, 40 percent of teens believe that their favorite Youtuber understands them better than their own friends. [4]

Connections 63

Connections Brands 2008 Social Media 63

Second to None

FEBRUARY 14, 2018

As technology increases, customers are interacting with brands in completely novel ways. Because of these new trends, brands need to constantly measure and update the value they are providing to customers at these different touchpoints. Customers Will Contact You On Social Media. In the last decade, U.S.

2018 63

2018 Social Media E Commerce E-support 63

Second to None

MARCH 22, 2019

They avoid face-to-face interaction. Gen Zers, those born roughly from 1995-2010, are beginning to trickle into the workforce and become routine contributors in the economy. [3] Additionally, 40 percent of teens believe that their favorite Youtuber understands them better than their own friends. [4]

Connections 75

Connections Brands 2008 Social Media 75

Storyminers

JULY 6, 2020

We documented why we chose each of these customer service leaders in detail along with where to follow them on social media below. Adam Toporek is an internationally-recognized customer service expert, keynote speaker, and frontline trainer who helps organizations get results by thinking differently about customer service.

Customer Service 59

Customer Service Customer Experience Magazine Books 59

Storyminers

JULY 6, 2020

We documented why we chose each of these customer service leaders in detail along with where to follow them on social media below. Adam Toporek is an internationally-recognized customer service expert, keynote speaker, and frontline trainer who helps organizations get results by thinking differently about customer service.

Customer Service 52

Customer Service Customer Experience Magazine Books 52