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11 Websites for Online Bank Reviews and Ratings and Financial Services Reviews

ReviewTrackers

List of Banking Review Sites to Track. Online reviews are one of the most accurate indicators of customer experience for banks, insurance providers, and financial services organizations. Not only do reviews have the potential to either attract or drive away customers. Harnessing online reviews. Credit Karma.

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Self to Assisted Customer Service: Are You Passing or Dropping the Baton?

Tricia Morris

While many brands and organizations are stepping up and keeping up when it comes to multichannel customer service , it’s the transition between channels where service often stumbles, causing extra frustration for customers, even those who wanted to save time and effort by serving themselves. Make it easy to make contact.

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Financial Service Organizations: A Guide to Credit Karma Reviews

ReviewTrackers

Credit Karma is also one of today’s largest financial services and banking review sites. It hosts a dedicated Credit Karma Reviews section, which features customer feedback posted by its members in order to help other finance consumers make well-informed decisions. Credit Karma provides users with the VantageScore 3.0,

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Measuring the Impact of Social Media

Customers Rock!

This post is part of the Social ROI Blog Carnival at Think Customers: the 1to1 Media blog. As we move into 2012, I fully believe this will be the year that executives begin asking the difficult questions to their social media teams, including what kind of returns they are getting on their social media investment. What are the costs?

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Why You Should Post Great Reviews on Social Media

Grade.us

When asked, many marketers cite a few common reasons which, on the surface, sound like legitimate complaints. When it comes to online reviews, customers are active participants. When it comes to online reviews, customers are active participants. Customers search for reviews in a variety of places. Of course not!

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What Review Sites Do Banks and Financial Services Brands Need to Monitor?

ReviewTrackers

Online reviews are one of the most accurate indicators of customer experience for banks, insurance providers, and financial services organizations. Building consumer trust in banking and financial services. What they are overlooking are review sites such as Yelp, mobile app stores, and social media review pages.

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How To Get Facebook Recommendations and Double Visitors To Your Business Page

Grade.us

How important is it to get Facebook recommendations? At this point, most local brands use recommendations accidentally – their customers take the initiative and post a positive (or negative) recommendation on their own. How other platforms compare to Facebook recommendations. Reading Time: 20 minutes. Because of virality.