A 3-Stage Approach to Your Company’s New Customer Experience
Customer Bliss
APRIL 12, 2019
In order to lead the customer-focused work, Monica explains that within her first 6 months on the job, she set up the initial work to be done in 3 stages. Be prepared to go live : In January 2017, TECO deployed its first online portal, allowing customers to conduct transactional services.
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