2017 Customers Innovation Virtual Agent 
Provide Support
JANUARY 10, 2018
How many changes will 2018 bring about for those in customer service? What innovations and technologies will be transforming the world and shaping its future? Are chatbots and virtual agents likely to replace humans any time soon? © 2003 - 2017 Provide Support LLC. Read more.
TechSee
MARCH 13, 2018
Artificial Intelligence was the talk of 2017. The customer service industry, in particular, pinned high hopes on AI, expecting that upon its introduction to the market, smart machines would truly transform the customer experience. This will enable greater accuracy and deliver more value to enhancing the customer experience.
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CSM Magazine
FEBRUARY 28, 2020
Spitch AG, the leading developer of enterprise speech solutions have announced a partnership with Creative Virtual, a world leader in customer and employee engagement solutions. . The partnership is already creating interest in the marketplace, with the companies currently collaborating on several projects. About Spitch.
VDS
SEPTEMBER 17, 2020
As companies scrambled to drive efficiencies and cut costs, they adopted new ways to improve the experience for both the employee and the customer. There are many innovative ways to improve the experience for both your employees and customers. Agents need accurate, accessible information from reliable and efficient systems.
CSM Magazine
FEBRUARY 28, 2020
Spitch AG, the leading developer of enterprise speech solutions, with headquarters in Switzerland and offices in London, Madrid and Milan, today announced a partnership with Creative Virtual, a world leader in customer and employee engagement solutions. . About Spitch.
CSM Magazine
FEBRUARY 25, 2020
The Nordic region’s largest insurance company, If, has adopted innovative artificial intelligence in combination with its existing solution from the contact center supplier Puzzel. Chat bots have been shown to positively strengthen customer contact. The new agreement covers If’s contact centers in four countries.
Bold360
MARCH 2, 2017
A survey of 97,000 customers showed that the most impactful way that businesses could improve is by making their customer’s lives easier. The goal should be improving on the status quo for an effective yet simple customer experience. Customers can also pay from the mirror, and have the items delivered to their homes.
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