Oracle

JULY 16, 2019

Looking for customer experience conference and events information for 2019 and 2020? Four Seasons Hotel; Las Vegas, NV. —. JW Marriott Hotel; Phoenix, AZ. IMCI Contact Center Connections. Chief Customer Officer Exchange. Field Service Connect. January 2020 CX Events and Conferences.

Events 40

Events 2019 2020 Customer Experience 40

CSM Magazine

AUGUST 22, 2019

In order to stay relevant, there are two crucial discussions that leaders must prioritize: Internal Customer-Centric Team Strategy : How can we evolve internal structures, optimize our workforce, and close the feedback loop to meet new customer demands? Senior Director, Customer Care, Hilton. Chief Consultant, Lufthansa Systems.

Customer Service Strategies 40

Customer Service Strategies Customer Service Airlines Chief Customer Officer 40

SurveySensum

JULY 14, 2020

The Super-Heroes of Customer Experience are here! Customer Experience – The new focus of 2020! Customer Experience has become a top priority for businesses in 2020. All the Thought Leaders present in this list have significantly impacted the Customer Experience Domain in their own way.

2020 132

2020 Customer Experience Magazine Consulting 132

Storyminers

JULY 6, 2020

A Renaissance Golf Resort, MI, recognized as one of the World’s Best Hotels by Travel+Leisure magazine. His newest book, Inside Your Customer’s Imagination, will be released in September, 2020. His newest book, Inside Your Customer’s Imagination, will be released in September, 2020. Colin Shaw. Lynn Hunsaker.

Customer Service 59

Customer Service Customer Experience Magazine Books 59

Storyminers

JULY 6, 2020

A Renaissance Golf Resort, MI, recognized as one of the World’s Best Hotels by Travel+Leisure magazine. His newest book, Inside Your Customer’s Imagination, will be released in September, 2020. His newest book, Inside Your Customer’s Imagination, will be released in September, 2020. Colin Shaw. Lynn Hunsaker.

Customer Service 52

Customer Service Customer Experience Magazine Books 52

SmartKarrot

MARCH 8, 2022

Caroline Andreola is a Client Success Strategy professional with product development, product marketing, commercial planning, customer success , and project management skills to name a few. Caroline was also named one of the Top 100 Customer Success Strategists for 2020-2021. Catherine Blackmore. Gemma Cipriani-Espineira.

2022 21

2022 Customer Success Chief Customer Officer Customer Centricity 21

Gainsight

JANUARY 10, 2022

Maybe it’s connecting and networking with peers? That’s why I believe that at the core of community is a deep yearning for all of us to feel connected. And in today’s world of COVID isolation, the need to feel connected is stronger than ever. Customer Success teams are often at the tip of the spear for this initiative.

Presentation 27

Presentation Customer Success Chief Customer Officer 2013 27