Streamline the Customer Journey for a Better Mobile-First Customer Experience
UJET
JUNE 25, 2021
In fact, one out of three businesses surveyed in 2020 said they were not confident that the experience they were providing to their customers was “good.”. That’s what omnichannel vendors continue to promise yet fail to deliver, especially for the 80% of interactions that are now originating from a smartphone or other smart device.
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