TechSee
JUNE 16, 2022
His YouTube channel is a fantastic source of inspiration about customer experience and customer centricity in a digital world. In his videos, I keep people updated about the latest trends in customer experience, customer service and customer centricity. Follow on LinkedIn. Follow on LinkedIn.
SmartKarrot
JUNE 11, 2021
You can also hone your skills, increase earning potential, and expand professional network. In this list, you set a rundown of some stellar customer success certification so you can choose which is right for you. Best Customer Success Certifications 2021. The course is designed for early career professionals.
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ChurnZero
FEBRUARY 9, 2021
. As we think ahead to how we want 2021 to go, you might be thinking about professional goals and ways to grow your skills over the next year. This course gives organizations a resource to plan their entire customer service program, and create maps that reflect each of the customer’s touchpoints with your company.
SmartKarrot
DECEMBER 2, 2020
Currently, she also serves as an executive member in the CXPA (Customer Experience Professionals Association). With her career spanning over 25 years, she has helped mentor and guide other professionals in the space and supported them in advancing their careers.
ChurnZero
FEBRUARY 9, 2021
. As we think ahead to how we want 2021 to go, you might be thinking about professional goals and ways to grow your skills over the next year. This course gives organizations a resource to plan their entire customer service program, and create maps that reflect each of the customer’s touchpoints with your company.
CustomerSuccessBox
OCTOBER 4, 2021
But how can you begin to shine in Customer Success ? In this blog post, we will outline the top 10 best customer success certificates and training in 2021. This level includes the fundamentals of strategic thinking and execution within Customer Success Management. CustomerSuccessBox 101 Training for CSMs. Link: [link].
Beyond Philosophy
MAY 12, 2021
Only half of the organizations around the world feel prepared to support customer engagement post-COVID. When I read that headline from Verint, an organization specializing in the Voice of Customer, it struck a chord with me—a minor one with lots of extra dissonance. Per Verint’s research, I think not. .
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