Remove 2022 Remove Brands Remove Engagement Remove Rewards Programs
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QSR: How Restaurant Brands Can Compete With Third-Party Delivery

Strativity

Third-party providers comprised a whopping ~52 percent of food and drink app downloads in 2022, signaling a tug-of-war with large, national franchises that is only going to heat up. As delivery apps grow in popularity, they will remain a go-between for the customer and the brand, leading to margin erosion for restaurants.

Brands 52
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Building a Better Loyalty Program (and the Reward for Getting It Right)

BlueOcean

Ulta tells a similar story— 95% of their revenue comes from their loyalty program members. In fact, 56% of customers are more likely to buy from a brand if they belong to their loyalty program. But McKinsey reports that approximately two-thirds of programs are not succeeding in delivering real value.

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POV: Where Is The New Growth For Restaurants? Your 6-Step Strategy

Strativity

Material works with some of the largest and most innovative restaurant brands. Using that information, our focus is to provide strategies for growth and long-term customer retention while serving as a partner in disruption for challenger brands looking to uncover new growth by reshaping the restaurant category.

2022 52
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Where is the new growth for restaurants?

Strativity

Material works with some of the largest and most innovative restaurant brands. Using that information, our focus is to provide strategies for growth and long-term customer retention while serving as a partner in disruption for challenger brands looking to uncover new growth by reshaping the restaurant category.

2022 52
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5 Top Customer Service Articles of the Week 5-30-2022

ShepHyken

This is Where Rewards Programs Lose Most of Their Members by Jenn McMillen. CustomerThink) Considering the cost of attracting new customers ­– one estimate is seven times more than keeping existing ones – many companies would do better to focus on retaining their engaged enrollees. Follow on Twitter: @Hyken.

Article 13
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Reducing bonus abusers – a quick how-to guide

Optimove

Always on the lookout for ways to take advantage of bonus offers, bend the rules, and exploit promotions to maximize their gains, bonus abusers are the proverbial pain in the backside of every online gaming operator – at last count (2022) 71% of operators had reported an increase in promotion abuse.

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10 Bonusly Alternatives: The Top Employee Recognition, Rewards & Survey Platforms

SurveySparrow

Global reward catalog : Achiever’s rewards can be redeemed in 150+ countries, with products from 2,500 brands from around the world in 27+ languages. Award types : Achievers offers a range of award types, including one-time awards, milestone awards, and spot rewards. Key Features. Key Features. Motivosity.