Strativity

MAY 25, 2023

Third-party providers comprised a whopping ~52 percent of food and drink app downloads in 2022, signaling a tug-of-war with large, national franchises that is only going to heat up. As delivery apps grow in popularity, they will remain a go-between for the customer and the brand, leading to margin erosion for restaurants.

Brands 52

Brands Loyalty Programs E-support 2022 52

BlueOcean

DECEMBER 13, 2022

Ulta tells a similar story— 95% of their revenue comes from their loyalty program members. In fact, 56% of customers are more likely to buy from a brand if they belong to their loyalty program. But McKinsey reports that approximately two-thirds of programs are not succeeding in delivering real value.

Loyalty Programs 177

Loyalty Programs Loyalty Social Media Rewards Programs 177

ShepHyken

MAY 30, 2022

This is Where Rewards Programs Lose Most of Their Members by Jenn McMillen. My Comment: If you have a rewards program, is it working? Here you will find some interesting stats and findings about why rewards programs fizzle out, the mistakes companies/brands make, and more. Follow on Twitter: @Hyken.

Article 13

Article 2022 Customer Service Rewards Programs 13

Optimove

JULY 18, 2023

Always on the lookout for ways to take advantage of bonus offers, bend the rules, and exploit promotions to maximize their gains, bonus abusers are the proverbial pain in the backside of every online gaming operator – at last count (2022) 71% of operators had reported an increase in promotion abuse.

Rewards Programs 40

Rewards Programs Loyalty Loyalty Programs 2022 40

CSM Magazine

JANUARY 9, 2024

Comparing WEX Fleet Cards and Other Leading Brands WEX, BP, Shell, and FleetCor are the leading brands behind business fleet gas savings programs. The typical incentive offered is a reduction of up to 10% on total fuel purchases, which can make a substantial impact for large fleets.

Transportation 52

Transportation Document Rewards Programs Financial 52

SmartKarrot

MARCH 17, 2022

B2B customer loyalty programs solve the problems or pain points of decision-makers as opposed to B2C programs. The focus for B2B customers is how the program will help grow the business. 10 B2B Loyalty Program Best Practices in 2022. To optimize B2B loyalty programs, you need to keep certain best practices in mind.

Loyalty Programs 10

Loyalty Programs B2B Loyalty B2C 10

Strativity

APRIL 27, 2023

Material works with some of the largest and most innovative restaurant brands. Using that information, our focus is to provide strategies for growth and long-term customer retention while serving as a partner in disruption for challenger brands looking to uncover new growth by reshaping the restaurant category.

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2022 E-support Roadmap Download 52