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Announcing Next Generation Customer Experience design firm focusing on profitable models

MyCustomer

New firm to deliver holistic projects to address High Impact Customers 24th Mar 2022 Announcing Next Generation CX design firm

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Strategic Talent Development @ BSH – SAP Fiori Makers Call 01/2022

SAP Customer Experience

Slides The showcase and design-review slides from Philip, Akin and Kai can be downloaded here: Showcase SAP Fiori Makers Strategic Talent Development @ BSH – Showcase from Dr Philip Meyer and Akin Aritmac Review SAP Fiori Makers Strategic Talent Development @ BSH – Rreview by Kai Richter Content In this.

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Ventrica Announce Jamaica Launch

CSM Magazine

The new site opened this week is designed to support Ventrica clients in the US, UK and European markets requiring lower cost but high-quality English language customer service support.

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Next Fiori Makers Call – January 25th 2022: B/S/H – Strategic Re-Design of Talent Development Application

SAP Customer Experience

In the next SAP Fiori Makers call our customer B/S/H will showcase the SAP Fiori application they have built for their re-design of talent development. Dr. Philip Meyer from B/S/H will present how they re-designed an internal application that helps their HR Managers to identify the best fit diverse talent.

2022 90
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Quality Assurance and Customer Satisfaction: Three Ways to Ensure Alignment 

COPC

Evaluate interactions from the customer’s perspective. Turn your quality assurance program into a trusted source for customer insight. A quality assurance program offers one of the best windows into the customer experience. However, quality scores and CSAT results often tell different stories.