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Retail Customer Experience: Strategies for Keeping Shoppers Engaged and Loyal

Retently

Innovative retailers are leveraging technology to enhance the in-store experience and boost brand awareness. The aim is to create an environment that motivates customers to return, not just for products but for the experience itself. Lush stores provide a sensory experience where customers can touch, smell, and try products.

Retail 78
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5 Ways to Extract Serious Value from Your Transactional Data

Circular Edge

Blog Credit: Pamela Pierce, December 7, 2022 (5 Ways to Extract Serious Value from Your Transactional Data | NetSuite). Leverage your historical ERP data to uncover insights that generate value for your customer and business. 62% of SMB data will reside in the cloud by the end of 2022.” — Flexera.

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Quick Tips to Create a Customer Satisfaction Strategy

SurveySensum

The positive correlation between customer satisfaction and revenue growth is evident in Amazon’s financial performance. billion , representing a 9% growth compared to the same period in 2022. It’s important to recognize that the impact of customer satisfaction on revenue growth extends beyond Amazon.

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Quick Tips to Create a Customer Satisfaction Strategy

SurveySensum

The positive correlation between customer satisfaction and revenue growth is evident in Amazon’s financial performance. billion , representing a 9% growth compared to the same period in 2022. It’s important to recognize that the impact of customer satisfaction on revenue growth extends beyond Amazon.

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Top 5 Customer Service & CX Articles for the Week of May 1, 2023

ShepHyken

U$ 402bn is on the Table for Brands That Simplify Their CX and EX – Here’s Why by Ricardo Samuel Saltz Gulko (Eglobalis) Simplicity is an essential aspect of customer and employee experience that can greatly impact a company’s success and its ability to innovate. It’s one thing to get the customer to come back.

2023 13
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The ultimate guide to business development in 2023

BirdEye

Customer preferences and expectations keep changing, and a great development strategy can help your brand keep pace. A sound strategy will allow you to identify, incubate, and execute new business development concepts that lead to innovation, new partnerships, and better relationships with new and existing customers.

2023 98
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POV: Where Is The New Growth For Restaurants? Your 6-Step Strategy

Strativity

This article was written by James Lanyon, EVP, Strategy & Innovation ( james.lanyon@materialplus.io ) , and Sean Eidson, VP, Strategy & Innovation ( sean.eidson@materialplus.io ) at Material. Material works with some of the largest and most innovative restaurant brands.

2022 52