10 Customer Effort Score Tools in 2022 – Free & Paid
SurveySensum
JULY 27, 2022
To resolve all these issues and help businesses measure and improve their Customer Effort Score (CES), several companies have developed CES tools like SurveySensum, Qualtrics, SurveyMonkey, etc. Explaining CES tools and CES score. The idea behind measuring the customer effort score came from the Harvard Business Review.
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