Retently

JANUARY 25, 2023

billion active iPhones worldwide (in 2023) and expected low opt-in rates , the update was bound to considerably impact the $327,1 billion mobile advertising industry. Ecommerce marketing needed to evolve, prioritizing retention and customer loyalty more than ever. With over 1.8 But what did it mean for ecommerce?

Loyalty Programs 31

Loyalty Programs Advertising Loyalty Social Media 31

SurveySparrow

FEBRUARY 27, 2024

The NPS feedback can provide insights into what your customers love and where you need to improve. A higher NPS score means excellent customer satisfaction and loyalty, meaning increased customer retention. A high loyalty score would mean that the customers trust your brand.

NPS 52

NPS Retail 2024 Loyalty Programs 52

BirdEye

NOVEMBER 29, 2023

Verified profiles increase trust and accessibility for potential customers actively searching for furniture. Your tip: Offer a seamless and trustworthy experience for customers. Showcase products and communicate essential business details. It is projected to reach a market volume of US$11.9bn in 2023.

Marketing 57

Marketing 2024 Advertising Social Media 57

SurveySensum

JULY 20, 2023

Let’s start by understanding the four common types of customer churn in retail and discover effective solutions for each of them. By doing so, you can proactively work towards reducing churn and improving customer retention. For example, if customers had problems with product quality, work on improving it.

Retail 52

Retail Feedback 2023 Social Media 52

BirdEye

OCTOBER 27, 2023

As a business leader, whether you run a large enterprise or a local business, learning customer acquisition strategies and retention methods to improve sales in the long term is very important. A mere 5% boost in customer retention can increase your profits by at least 25%. How do you optimize customer acquisition?

Social Media 57

Social Media Multi-Channel Advertising Customer Retention 57

BirdEye

DECEMBER 8, 2023

billion in 2023 alone. By regularly sharing content and promotions and interacting with your audience, you stay top-of-mind when customers need carpet cleaning services. This can increase brand recognition, customer retention, and business growth. The revenue for the carpet cleaning business industry is expected to be $6.6

Marketing 57

Marketing Social Media Advertising B2B 57

SurveySensum

SEPTEMBER 8, 2023

These benchmarks can vary across industries due to differences in customer expectations and competitive dynamics. To understand this difference better, the 2023 Satmetrix Net Promoter Benchmarks report (for US consumers) provides detailed information on the NPS score of 192 brands in 23 industry sectors, covering 63,939 respondents.

NPS 52

NPS ROI Social Media Banking 52