2025 Customer Insights Marketing ROI 
Blueshift
MARCH 29, 2023
It’s no secret that AI is shaping marketing this year. With the launch of ChatGPT, AI has been at the center of many of our conversations, particularly in marketing. Now, AI is increasingly becoming an indispensable tool for marketers, and the use of AI in marketing will only continue to expand in the years to come.
Optimove
MAY 4, 2023
Leverage location-based marketing A location-based mobile marketing strategy can help deliver hyper-personalized, high-value micro-moments to users in-store, near a competitor store, or at home on a laptop. That’s when marketers create segments of users visiting competitive locations to convert them into customers.
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Kustomer
NOVEMBER 4, 2020
It’s no secret that AI is transforming the way businesses interact with their customers. Microsoft predicts that by 2025 as many as 95% of customer interactions will be through AI. Sales and CX teams are using business VoiP services equipped with AI to quickly address customer queries and improve their communication.
Currency Alliance
JANUARY 18, 2021
How much must they know by 2025 to not become a commodity? This will enable a company to invest less in its loyalty operations and deliver more customer value – generating higher program ROI. That will enable these Intelligent Assistants to consider the hotel as an option based on the customer’s needs.
Kustomer
NOVEMBER 4, 2020
It’s no secret that AI is transforming the way businesses interact with their customers. Microsoft predicts that by 2025 as many as 95% of customer interactions will be through AI. Sales and CX teams are using business VoiP services equipped with AI to quickly address customer queries and improve their communication.
Currency Alliance
DECEMBER 17, 2019
This has mostly been via low-investment, tactical approaches that increase ROI, and educate the C-suite regarding long-term strategic value. Customers are now in control. That is precisely where effective loyalty marketing can give a brand better differentiation. Little customer passion exists for transactions.
SmartKarrot
DECEMBER 9, 2020
To deliver a great customer experience, it is necessary to invest in relationship marketing. With that, you will be able to deliver a personalized experience across the customer journey. For 2021, the game-changer will be customer experience. Here are some trends that will shape customer experience in 2021.
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