Optimove
AUGUST 15, 2023
million people in the US will be using QR codes by 2025 – not bad for a technology that’s had more than its fair share of naysayers! A frictionless user experience. QR code scans quadrupled in 2022; 72% of us scan a QR code at least once a month (MobileIron), and recent predictions tell us that 99.5 The result?
Kustomer
NOVEMBER 4, 2020
Microsoft predicts that by 2025 as many as 95% of customer interactions will be through AI. Here’s a closer look at how both technologies can automate business functions and boost CX: Chatbots. With customers expecting personalized, in-the-moment online experiences, the value of real-time data insights is paramount.
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Kustomer
NOVEMBER 4, 2020
Microsoft predicts that by 2025 as many as 95% of customer interactions will be through AI. Here’s a closer look at how both technologies can automate business functions and boost CX: Chatbots. With customers expecting personalized, in-the-moment online experiences, the value of real-time data insights is paramount.
Thunderhead
OCTOBER 19, 2018
One CEO of the top five spoke recently of ‘end-to end’ online retailing of new and used cars – from research to purchase and finance, plus delivery and signatures: “It’s about making effortless journeys for customers, not complex processes”. It’s about making effortless journeys for customers, not complex processes” – dealer CEO.
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