ShepHyken

SEPTEMBER 10, 2023

How the ‘Zero Consumer’ is Inspiring Innovative Visual Imagery for Retail Success by Peter McCall (Total Retail) Consumers’ shopping expectations have skyrocketed. They demand fast shipping, easy returns, sustainability and more, showing little loyalty and appreciation.

Article 82

Article 2023 2028 Customer Service 82

West Monroe

JULY 26, 2022

But a deeper look shows that the digital functions used most frequently—by consumer and commercial customers alike—are relatively basic: checking account balances, transactions, and statements; transferring funds from account-to-account, bank-to-bank, or person-to-person; and paying bills.

Banking 59

Banking 2028 Financial 2021 59

West Monroe

JULY 27, 2022

But a deeper look shows that the digital functions used most frequently—by consumer and commercial customers alike—are relatively basic: checking account balances, transactions, and statements; transferring funds from account-to-account, bank-to-bank, or person-to-person; and paying bills.

Banking 52

Banking 2028 Financial 2021 52

SurveySensum

OCTOBER 5, 2023

Asking Too Many Questions Do you know that, the ideal survey length is 5 minutes, and consumers are not willing to answer more than 5-7 survey questions? Consider offering incentives to boost survey responses like discounts or loyalty points. billion users by 2028. billion, with projections indicating a growth to over 7.8

Automotive 52

Automotive Feedback Customer Satisfaction 2028 52

Magellan Solutions

AUGUST 15, 2022

BUSINESS TO CONSUMER (B2C). B2C ecommerce businesses market their products directly to consumers. A B2C company conducts business directly with the consumer who will utilize the products in the end, as opposed to distributing them to an intermediary. CONSUMER TO CONSUMER (C2C). CONSUMER TO BUSINESS (C2B).

E Commerce 40

E Commerce 2022 2023 B2C 40

CSM Magazine

DECEMBER 5, 2018

By 2028, recent research forecasts that 70-80% of online purchases will be made using mobile devices. Within a decade, consumers will also be shopping using VR headsets, combining the experience of real-life store shopping with the comfort of home. About the Author. Konstantin Selgitski is Chief Marketing Officer at Apifonica.

Communication 58

Communication Customer Experience 2028 Social Media 58

C Space

OCTOBER 26, 2018

Consumer trust is already waning in the face of an ever-oblique political landscape, so what will happen in 10 years’ time? In 2028, will brands seek new avenues for growth because their sponsored posts keep getting ignored, or because their TV adverts become cringe-worthy comedy relics like a laugh track? Just to name a few.

2028 66

2028 Advertising 2018 Retail 66