5 Top Customer Service Articles For the Week of November 7, 2016
ShepHyken
NOVEMBER 7, 2016
The author has some excellent examples of why customers are loyal to one brand over another. The Customer Advocacy Playbook: How to Create, Manage, and Grow an Effective Brand Advocacy Campaign by Sujan Patel. The author has shared a wealth of information on how to create customer advocacy. Follow on Twitter: @Hyken.
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