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Reshaping The Future Of Digital Customer Service: 22 Influential Leaders to Watch in 2022

TechSee

In addition, Eric is a member of Miele’s International Service team, to help identify, streamline and share global best practices and promote service excellence. Customers expect better and faster pre and post purchase services. Eric Esguerra, Vice President, Customer Service & Operations at Miele Canada Ltd.

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Reshaping The Future of Digital Customer Service: 23 Influential Leaders to Watch in 2023

TechSee

Adrian Swinscoe, Customer experience advisor, author, speaker Adrian is a huge fan of organizations that do great things for their customers and has been helping many achieve their own level of greatness for over 25 years via consulting, writing, speaking workshops, and advisory work.

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Top HR Influencers you must follow now!

SurveySparrow

It’s great to see 2021 not being the same. This is where hr influencers come in as they give relevant information and tips on finding the right job, acing the interview, and doing superb work to grow quickly. It might not be the best thing to believe in, but it’s the truth. You’re always more likely to work with people you know.

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ChurnZero’s 10 Customer Success Leaders to Watch in 2022

ChurnZero

Our recent Customer Success Leadership Study showed that 61% of respondents reported a Vice President and above as being the highest leader in their Customer Success organization in 2021 – an increase of 7% from the previous year. As a result, Customer Success leaders continue to increase their prominence and power within the organization.

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Loyalty Strategy 2020: Step Changes to a Collaborative Future

Currency Alliance

That same growth-hacking approach – a trademark of Silicon Valley firms – has led to some important advances for the entire industry to observe. New regulatory frameworks, such as GDPR and open banking, are going to give your competitors access to data about your best customers. An uncertain future. Source: BCG.

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