artificial-intelligence-the-next-frontier-for-contact-center-customer-experience Blog Related Topics 
Upstream Works
JUNE 9, 2022
After five years of providing what amounted to call center plumbing, we had really zeroed in on what call centers did and realized that the heart of a call center was and always will be the people that operate the phones. The contact center was even more complicated.
Uniphore
JANUARY 25, 2022
A blog post from Umesh Sachdev, CEO & Co-founder, Uniphore. However, in artificial intelligence (AI), the feeling is anything but cautious. However, in artificial intelligence (AI), the feeling is anything but cautious. Emotion is the Next AI Frontier. Ah, 2022, a new year. Not so fast.
Lithium
JUNE 7, 2022
We’re excited to expand the breadth of channels our Khoros platform supports to include TikTok, so our customers can have a holistic view of their campaigns and create authentic connections across all channels.”. Some blog areas are limited to Khoros customers only. Check out our TikTok Analytics Tipsheet. Enter the Contest.
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