eglobalis
OCTOBER 1, 2017
The CXPA helps customer experience professionals make customer experience management an integral part of how their companies operate and to enable customer experience professionals to embed transformation across their organizations. Certified Customer Experience CCXP Certification program.
eglobalis
SEPTEMBER 30, 2017
Vernetzung Ihrer Unternehmung mit den besten Fachleuten und CX-/CEM-Managern. Unterstützung bei der Gestaltung Ihrer individuellen Customer Experience und der Schaffung innovativer Ideen mit Design-Thinking, Service-Design und anderen Techniken zur Entwicklung von Kundenstrategien. View our services. Work With Us.
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PeopleMetrics
DECEMBER 27, 2019
No matter how talented you are as a customer experience professional , you need a team to create a world-class VoC program. He founded PeopleMetrics in 2001 and is the architect of the company’s customer experience management (CEM) software platform. The Information Technology (IT) Department.
Kerry Bodine
JUNE 20, 2015
I’ve compiled the following list of conferences spanning a variety of topics — like CEM, service design, customer loyalty, customer success, and contact centers — that should be of interest to a wide range of customer experience professionals. Which conferences would I recommend?
Kerry Bodine
JANUARY 13, 2016
I’ve compiled the following list of conferences spanning a variety of topics — like CEM, service design, customer loyalty, customer success, and contact centers — that should be of interest to a wide range of customer experience professionals. CEM in Telecoms. Customer Experience Strategies Summit.
Kerry Bodine
JANUARY 4, 2017
I’ve compiled the following list of conferences spanning a variety of topics — like CEM, service design, customer loyalty, customer success, and contact centers — that should be of interest to a wide range of customer experience professionals. Chief Customer Officer USA. September 24 – 26, 2017.
Innovative CX
FEBRUARY 26, 2019
As we know all functions have some role in the end-to-end customer experience. There is one function that plays an important role in managing the customer’s journey in organizations, that of the customer experience professional. Check out our resources, job boards and member to member sharing.
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