CSM Magazine

JUNE 12, 2023

In today’s digital age, contact centers play a critical role in customer support, sales, and overall communication between businesses and their clientele. Implementing multi-factor authentication and strengthening password policies can help deter these attacks.

Contact Center 52

Contact Center Multi-Channel Financial Banking 52

BirdEye

FEBRUARY 21, 2023

Social media has completely changed the way we communicate and connect with one another over the past two decades. It’s especially important for local businesses looking to connect with their communities and grow their customer base. It’s an essential part of our everyday lives, and there are no signs it’s slowing down. 84% of U.S.

Social Media 98

Social Media Management Multi-Channel ROI 98

NetBase

MARCH 2, 2020

So, a Consumer and Market Intelligence Breakfast Seminar seemed the best way to deliver it en masse! Chris Ebbeler , Director, Social Media & Community Engagement, Chili’s , gave a fun and entertaining presentation on Chili’s identity crisis. And then to the meat of the meetings. And it was pretty incredible.

Social Media 60

Social Media Seminar Multi-Channel Leadership 60

Comm100

OCTOBER 8, 2016

Relationship Marketing, an aspect of Customer Relationship Management (CRM), is the term used to describe the focus on the customer’s experience over boosting short-term metrics like acquisition and sales. A good blog communicates to customers that you care about solving the problems in their industry. Enhance your blog. White Papers.

Customer Retention 60

Customer Retention Loyalty Loyalty Programs Social Media 60

ChurnZero

JULY 12, 2019

Do you need to improve team communication? When I give talks or hold seminars, I often ask people to connect a specific need to an application. These four channels MUST outperform other sources of MRR. Outstanding brands create connections between customer needs and their solution. Check Slack. Online meetings? 2) Capability.

Customer Success 75

Customer Success Roadmap Metrics User Experience 75

SmartKarrot

JUNE 16, 2023

As soon as a contract is signed, work closely with the sales and customer success teams to guarantee a smooth customer handoff. Creation of customised cross-media marketing communication strategies. Maintain communication with both current clients and potential leads in order to fulfil the firm’s membership requirements.

Customer Success 19

Customer Success Seminar Multi-Channel Document 19

BirdEye

NOVEMBER 16, 2023

Host real estate finance seminars and masterclasses 22. Do review marketing to attract more customers Unlike the days of printed ads or flashy “For Sale” hoardings, home buyers look to real estate agent reviews to find the most trustworthy agent. Organize how to use AI in real estate use cases 19.

Social Media 109

Social Media Seminar Events Consulting 109