3 Keys to Creating Excellence in Your Customer and Employee Experience with Horst Schulze
Customer Bliss
MARCH 21, 2019
I encourage you to watch the full interview below, as Horst, who’s been deemed “corporate hotelier of the world“ by HOTELS Magazine, shares wisdom that transcends hotel management and can be employed by CX practitioners in any establishment where customers are being served. Schulze is a legendary leader and global titan of business.
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