TechSee

AUGUST 14, 2023

As the host of The Modern Customer Podcast , she explores how businesses can make customers’ lives easier and better, featuring experts that provide simple, tangible advice you can immediately apply at your own organization. Their knowledge and impact is constantly reshaping the service industry.

2023 207

2023 Customer Service Contact Center Customer Centricity 207

SurveySensum

JULY 14, 2020

As a VP Analyst for Customer Experience at Gartner, Augie Ray has been helping Fortune 500 firms to understand CX, how to succeed, how to gauge results, and how to make CX matter to the stakeholders. Customer Experience has become a top priority for businesses in 2020. LinkedIn : [link]. Website : [link].

2020 132

2020 Customer Experience Magazine Consulting 132

C Space

AUGUST 4, 2020

Four months ago, when the gravity of the situation became clear, we started daily reporting on how brands were dealing with the COVID-19 crisis. So we made the decision to keep on telling the stories of inspiring brand leadership and strategy amid the latest crises in an anxious world. The company brought in $3.2

2020 40

2020 Brands E Commerce Advertising 40

Storyminers

JULY 6, 2020

He has appeared in over 150 media and is regularly cited as a top customer experience thought leader. We’re honored to be honored for our work alongside so many of our customer service and customer experience colleagues. Thought leaders come in all shapes and sizes. This is especially true in the customer service industry. Adam Toporek.

Customer Service 59

Customer Service Customer Experience Magazine Books 59

Storyminers

JULY 6, 2020

He has appeared in over 150 media and is regularly cited as a top customer experience thought leader. We’re honored to be honored for our work alongside so many of our customer service and customer experience colleagues. Thought leaders come in all shapes and sizes. This is especially true in the customer service industry. Adam Toporek.

Customer Service 52

Customer Service Customer Experience Magazine Books 52

Qualtrics

NOVEMBER 21, 2019

Two thirds of new members know one or more people who already own a Peloton Bike, and 35% of new members cite family and friends as a top source when deciding to join the Peloton community. Samantha believes that collaboration is critical to great leadership and even more pivotal to great EX ( employee experience ). And it works.

2020 22

2020 Retail Entertainment Leadership 22

Comm100

MAY 1, 2018

And Millennials have blamed Baby Boomers for the current state of the housing market , climate change , and Brexit. Luckily, all the online finger-pointing doesn’t have to spill over into the workplace. Despite their differences and disagreements, Millennials, Gen X, Baby Boomers, and more, can come together to create dynamic and effective teams.

Management 42

Management Financial Communication Social Media 42