5 Top Customer Service Articles For the Week of May 18, 2020
ShepHyken
MAY 18, 2020
Customer Loyalty Is Flat. What Should Your CX Strategy Look Like Now? CMSWire) A fair portion of customer loyalty may have been flattened over this 90-day period of the pandemic for businesses that haven’t been able to function as usual, and that includes a large portion of the business world.
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