Customer Relationships Customer Retention Return on Investment White Paper 
Education Services Group
MAY 25, 2018
Become a valuable part of the dialogue with customers by getting a tight grasp on the data behind the role ES plays in the health of the customer relationship. Building on that last point, when CS teams outsource to the right CS partner, they experience significant return on investment. Do start small.
Bold360
NOVEMBER 30, 2016
With Facebook Messenger reaching 800 million users in January 2016, growing to one billion monthly active users as of July 2016, the opportunity is ripe for brands to tap into the massive reach of Messenger and other growing platforms like Slack to cultivate customer relationships. Image via Facebook (Mark Zuckerberg).
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