Customer Relationships Return on Investment ROI White Paper 
Bold360
NOVEMBER 30, 2016
With Facebook Messenger reaching 800 million users in January 2016, growing to one billion monthly active users as of July 2016, the opportunity is ripe for brands to tap into the massive reach of Messenger and other growing platforms like Slack to cultivate customer relationships. Image via Facebook (Mark Zuckerberg).
Confirmit
MAY 29, 2018
We recommend you follow the 5 stages below to ensure your VoC program delivers the insight you need to build strong customer experiences, create competitive advantage and generate ROI. How Do You Know the Voice of the Customer Works? White Paper. 7 Secrets of Voice of the Customer Success. Case study.
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