article thumbnail

LoyaltyPlus FrequentStay enhances guest relationships with hotels

LoyaltyPlus

Demand for hotels and tourism has transformed dramatically alongside changes in consumer behaviour. To find out how the LoyaltyPlus FrequentStay solution can help transform your guest relationships, please contact us today for a full platform demonstration. • Connect with us on our social media platforms: • LinkedIn.

Hotels 52
article thumbnail

Contact center customization when it matters most

Talkdesk

travel and tourism industry at least $24 billion in foreign spending alone. This developing crisis is wreaking havoc on contact centers who are now struggling to keep up with a sudden influx of inquiries and cancelations while simultaneously strategizing on ways to keep customers informed, engaged and loyal.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

Customer loyalty and brand protection define commerce in 2020

LoyaltyPlus

However, the year so far has placed the world in a position few could have ever predicted – the new normal characterised by social distancing, selective buying with limited choice and decisions almost entirely based on brand recognition and loyalty rewards.

Loyalty 52
article thumbnail

Customer loyalty and brand protection define commerce in 2020

LoyaltyPlus

However, the year so far has placed the world in a position few could have ever predicted – the new normal characterised by social distancing, selective buying with limited choice and decisions almost entirely based on brand recognition and loyalty rewards.

Loyalty 52
article thumbnail

How to create an impactful Twitter business profile

BirdEye

With a vast audience of nearly 240 million daily active users, Twitter – currently called ‘X’ – has become a rich platform for brand exposure and customer interaction. Ace social media marketing with Birdeye Generate social posts in minutes, monitor engagement, and manage social across locations – from a single dashboard.

article thumbnail

Top 50 Customer Service Leaders – Best Customer Experience Influencers

Storyminers

We documented why we chose each of these customer service leaders in detail along with where to follow them on social media below. Adam Toporek is an internationally-recognized customer service expert, keynote speaker, and frontline trainer who helps organizations get results by thinking differently about customer service.

article thumbnail

Top 150 Global Customer Experience Thought Leaders and Influencers of 2020

SurveySensum

He is a prolific Writer, Service Management and Support Industry Analyst, and an International Speaker with a specialization in exploring the connection between customer service and technology, with extensive experience in the IT and technology industries. LinkedIn : [link] /. Website : [link]. possibly in the world.”. LinkedIn : [link].

2020 132