Customer Retention Loyalty Programs Metrics Rewards Programs 
ProProfs Chat
SEPTEMBER 9, 2020
If you find yourself sharing the same concern frequently, then you need to build a customer loyalty program. But with the awesome customer loyalty programs in place, they’ve successfully ensured that customers return to their store to make a purchase and earn more points.
SurveySparrow
FEBRUARY 22, 2024
Customer retention is one of the crucial aspects of business. Since it’s plain as sky that it’s harder to acquire a new customer than to retain one, most companies go retention. Now, the next hurdle is finding the apt tool or software to help with retention. And that’s probably why you are here, right?
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SurveySparrow
JANUARY 14, 2020
Because there are plenty of options for your customers and a small slip from your side can make them leave you. This is why you need to have a customer retention plan in place. The importance of customer retention cannot be explained in one or two sentences. What is customer retention? Saves money.
delighted
JUNE 1, 2022
It’s important to note that customer lifetime value is different from loyalty and satisfaction metrics like Net Promoter Score (NPS) or Customer Satisfaction Score (CSAT) because customer lifetime is based on revenue specifically, whereas other customer satisfaction metrics are based on sentiment and promise.
SmartKarrot
NOVEMBER 2, 2020
Customer retention is very challenging for businesses especially in 2020. The unprecedented times and business environment have made it uncertain for business leaders on what steps to take to retain customers. So, retaining customers becomes necessary for any company to sustain itself in this economic turbulence.
SuiteCX
JUNE 15, 2017
Marketing teams are spending big on rewards, partnerships, agencies, data capabilities and marketing technology. Loyalty has become table stakes in most consumer facing sectors. Having a loyalty program is becoming a cost of doing business, a hygiene factor. Especially if a loyalty program is part of your strategy.
SuiteCX
JUNE 15, 2017
Marketing teams are spending big on rewards, partnerships, agencies, data capabilities and marketing technology. Loyalty has become table stakes in most consumer facing sectors. Having a loyalty program is becoming a cost of doing business, a hygiene factor. Especially if a loyalty program is part of your strategy.
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