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Feb 21 – Customer Success Jobs

SmartKarrot

Role: Director of Customer Success Location: New York, United States (On-site) Organization: Lexer As a Director of Customer Success, you will lead the onboarding and training for new customers post-implementation. Build a successful game plan for each customer based on data analysis and customers’ needs.

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Aug 12 – Customer Success Jobs

SmartKarrot

Role: Director, Customer Success Location: Santa Barbara, CA, US Organization: Tapjoy As a Director of Customer Success, you will oversee the Customer Service function and will partner with the Sales, Operations, and Product teams to ensure the best possible customer experience.

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Pulse Everywhere: Themes And Takeaways From Day 1

Gainsight

The 6 key messages that you will hear weaved throughout Pulse Everywhere are the main questions we know to be top of mind for Customer Success and Product Leaders everywhere. Visibility to gain a common view of the customer. If one of those spokes is not in line, the customer cannot propel forward. Bobby Cooper, Sr.

Roadmap 59
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Mar 07 – Customer Success Jobs

SmartKarrot

Role: Director, Customer Success Location: Remote, New York, NY, US Organization: Urbint As a Director of Customer Success, you will own the ultimate success of Urbint’s customer base; this includes seamless customer onboarding, project success, retention, and renewal.

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Aug 04 – Customer Success Jobs

SmartKarrot

Role: Director of Customer Success Location: New York, United States Organization: Namogoo As a Director of Customer Success, you will manage and coach a team of customer success team leads and managers by developing and expanding their customer, product, and domain expertise to build the best in class CS team.

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May 19 – Customer Success Jobs

SmartKarrot

Role: VP of Customer Success Location: Norfolk, VA, US Organization: xTuple As a VP of Customer Success, you will manage and scale the Customer Success team as they connect with customers, build relationships, drive adoption & growth, and cultivate enduring, successful customer partnerships.

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Jan 05 – Customer Success Jobs

SmartKarrot

Implement a global framework and an appropriate governance structure to maximize the effectiveness of the cross-functional team. Align internal (company-side) milestones to external (customer-side) lifecycle events. Onboard and coordinate training customers. Tracking customer health using quantitative and/or qualitative signals.