en content-solutions databases 
John Paul
OCTOBER 22, 2018
For 10 years, John Paul has been supporting large brands in the automotive sector with different tailor-made loyalty solutions and continues to develop its expertise in this area. The John Paul solution allows car manufacturers to create real relationships with their customers and respond to their growing issues around mobility.
LiveChat
MARCH 16, 2018
While SMS was once a person-to-person messaging platform where two people messaged each other, A2P SMS, where a web app is used to reach out to a mobile subscriber (or vice versa with P2A messaging) has allowed businesses to send messages en masse to their customer base. The first involves sending bulk SMS to a database of opt-in subscribers.
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Eptica
OCTOBER 28, 2015
Delivering consistent, accurate and compliant answers is at the heart of delivering the excellent customer service that they require, meaning that knowledge management has moved center stage, and therefore it should be an integral part of planning and deploying customer experience solutions. Does knowledge need to be proactive?
Circular Edge
MAY 6, 2022
If you’re a business owner or finance leader, you likely already know the “what” of enterprise resource planning (ERP) software: It’s a unified database and set of applications that brings together financials, supply chain, human resources, customer service and other data and business processes. Still, the audit process is touch and go.
Grade.us
MAY 28, 2019
This section includes a list of tools and resources in several areas: Website Creation and Management tools Communication and Support tools Content Strategy and Management tools SEO and SEM tools Advertising tools Social Media Management tools Speaking of marketing tools. Content Management Systems. Contentful. Get Started.
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