article thumbnail

Building a Better Loyalty Program (and the Reward for Getting It Right)

BlueOcean

Gas, grocery, fashion, technology… and probably more. loyalty programs on average. If, for example, you’re a member of Nordstrom’s loyalty program, Nordy Club, you’re among a group of customers who are likely to spend three to five times more than non-members, and are consequently driving two-thirds of Nordstrom’s sales.

article thumbnail

Inspiring Retail Customer Experience Examples That Wow Customers

SurveySensum

Create Engaging Reward Programs Leverage the Power of Virtual Reality (VR) Surprise Them With Pop-up Shops Be Socially Responsible Surprise and Delight! Create Engaging Reward Programs Starbucks has successfully implemented gamification in its retail experience through its Starbucks Rewards program.

Retail 40
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Innovators break the mould, at the 2020 Loyalty Magazine Awards

Currency Alliance

While travel and retail brands have made a lot of progress in the last 24 months, the bulk of innovation has come from other consumer sectors – including media businesses, entertainment, and telecoms providers, which in recent years appeared to regard loyalty as a lost cause. A disloyal generation? Disruptors show us how it’s done.

article thumbnail

10 Outstanding Customer Experience Examples Under Diverse Sectors

SurveySparrow

Apple Sector: Technology Apple is known worldwide for its innovative products and minimalist design. Moreover, their mobile app, integrated with their Starbucks Rewards program, allows customers to order ahead, customize their drinks, earn and redeem rewards, tip baristas, and even identify the songs playing in their local Starbucks store.

article thumbnail

Strengthening Brand Experience in the Grocery Industry

Second to None

6] If your customers feel that their needs are being neglected in lieu of fashionable trends, their loyalty to your brand will deter. Loyalty and Rewards. Loyalty and reward programs are the bread and butter of brand experience. These programs will increase both customer engagement and brand loyalty.

Brands 73
article thumbnail

Strengthening Brand Experience in the Grocery Industry

Second to None

6] If your customers feel that their needs are being neglected in lieu of fashionable trends, their loyalty to your brand will deter. Loyalty and Rewards. Loyalty and reward programs are the bread and butter of brand experience. These programs will increase both customer engagement and brand loyalty.

Brands 48
article thumbnail

Building loyalty through customized products and services

Service Untitled

Their innovative “My Macy’s&# program divides the organization into small geographic segments, each of which is handled by “on-the-ground&# buyers who select merchandise based on the specific demands of a store’s customers. Macy’s, a Cincinnati based department store saw their sales increase in June by 7.5

Loyalty 41