With AI giddiness gone, 2024 shapes up as a year of action
Think Customers
FEBRUARY 13, 2024
Both Lewis and Cerise said investments in AI bots that role-play and coach contact center associates to become more empathetic show companies are making the right investments to nurture talent in tandem with AI. Maybe I’d rather talk to a human, after all. Maybe I’d rather talk to a human, after all.
Let's personalize your content